SOLVED: KEDAI REPAIR LAPTOP PENAGA | MSI GP62 2QE LEOPARD PROLEM WEBCAM NOT DETECTED, SUSPECT CABLE PROBLEM

WEBCAM NOT DETECTED?

CABLE PROBLEM?

LAPTOP PROBLEM?

Hi everyone, admin wants to tell a story about MSI GP62 2QE LEOPARD WEBCAM NOT DETECTED. He complained that when he joined an online class at Zoom/Skype/Microsoft Teams, he found his webcam was not working. It makes it more difficult for him to interact virtually in online classes. He did not want the matter to drag on anymore, so he continued to call us to deliver his laptop.

Cause

• Webcam-related issues can be caused due to:
• ·         Settings in the video conferencing applications
• ·         Webcam drivers
• ·         Anti-virus program is blocking the camera
• ·         Your privacy settings don't allow camera access for some apps
• ·         Cable camera problem

How to Fix a Webcam Not Working?

• 1.    Check your antivirus settings. Antivirus software can occasionally interfere with webcams. Investigate the software settings to see if your antivirus prevents your camera from launching.
• 2.    Plug the webcam into a different computer. If you're using an external camera, plug it into another device to make sure it works. If you have problems with it on several computers, the problem is with the webcam.
• 3.    Check the device connection. Jiggling the cable or unplugging and plugging it back in can sometimes fix the problem.
• 4.    Check the USB port. Connection problems can occur on the computer's end. Plug something else into the USB port to rule out a faulty or mis-mapped port.
• 5.    Make sure the correct device is enabled. If you have a built-in camera and an external webcam plugged in, applications can get confused about which one to use. Check the application's settings and find the option to select your preferred device.
• 6.    Consult the manufacturer. For external webcams, check the user manual or the manufacturer's website for further guidance. Many manufacturers offer troubleshooting applications that check common device-specific settings.
• 7.    Update the webcam drivers (Windows 10, Windows 8, or Windows 7). If the webcam driver is out of date, it may not work properly.
• 8.    Change your webcam system settings (Windows 10, Windows 8). There may be a system setting that interferes with the function of the webcam.

---After our technician check the problem, it found out that the cable already broken and to be change to the new one. SOLUTION: NEW CABLE SCREEN. He so satisfied and can open camera in online classes without any problem. Thank you for choosing Ok Computer Solution Penang as your MacBook problem solving expert 😎